Twenty years at IBM taught me that great operations isn't about controlling everything — it's about building systems that let the right people do their best work. I led programs at scale, managed global teams, and earned a 91% client satisfaction rating consulting with IBM brands on strategy and performance.
But I've always been drawn to work that matters beyond the bottom line. I built a statewide network of 110 Democratic Town Committees across Connecticut from the ground up. I spent seven years in board leadership at Danbury Animal Welfare Society. These experiences shaped how I think about organizations — what makes them work, and what holds them back.
I'm known for entering difficult situations, earning trust quickly, and saying what needs to be said. That includes the hard things.
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